Policy/FAQ's

Cancellation Policy

Your reservation is only guaranteed once we have received a 25% down payment on your order.  If you cancel 3 or more days prior to the event you have two options:

  1. Reschedule full down payment for another date within 365 days.
    OR
  2. Refund the down payment minus $20 to cover transaction costs.

If you cancel within three days of the event your only option is to reschedule the full down payment to another date within 365 days.

Refunds will take 7-10 days to process back to your account.

Weather Policy

When the weather is forecasted is unfavorable (rain, thunderstorms, winds over 20 mph., or temps below 45 degrees), we will call the morning of to confirm the event is still going on as planned.  Full Payment is due at set-up, once set-up begins there will be no refunds due to weather.  If we are canceling due to predicted weather, you have two options:

  1. Reschedule full down payment to another date with 365 days.
  2. Refund the down payment minus $20 to cover transaction costs.
Privacy Policy

We guarantee that your Credit Card transactions are safe and secure. You do not have to be concerned. We also guarantee the safety of any information you provide us.

Your Safety and Security are Important To Us

We are very concerned about how other websites use our personal information (name, e-mail address, preferences, etc.). Backyard Party Rental LLC is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else.
 
What will you do with my personal information?
 
We only use your e-mail address and, any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and newsletter members. You can rest assured that your information is safe with us. We look forward to serving you.

Official Privacy Policy Statement:

This is the website of www.backyardpartyrentaltx.com

We can be reached via e-mail at [email protected]
or you can reach us by telephone at 281-939-4931.

For each visitor to our Web page, our Web server does not collect information regarding your domain or e-mail address. We do not collect information on consumers who browse our Web page. With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that our customers add to their shopping cart.

If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line.
With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01.
 
Is it really safe for me to use my credit card?
Yes it is. Shopping at www.backyardpartyrentaltx.com is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us at www.backyardpartyrentaltx.com.
 

Credit Card GuaranteeBased on the Fair Credit Billing Act passed by the U.S. Congress, your bank is not allowed to hold you liable for more than $50.00 of fraudulent charges. If your bank should decide to exercise their right to hold you liable for that $50.00, Backyard Party Rental LLC will reimburse you for that amount, up to the full $50.00. We will only cover your liability if the unauthorized use of your credit card was caused by no fault of your own from purchases made with www.backyardpartyrentaltx.com while using our SSL secure server.

  1. In the event that you suffer a loss due to unauthorized use of the credit card, according to law, you must notify your credit card company immediately based on the reporting rules and procedures which they have provided you.

Your Safety and Security are Important To Us

We are very concerned about how other websites use our personal information (name, e-mail address, preferences, etc.). Backyard Party Rental LLC is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else.
 
What will you do with my personal information?
 
We only use your e-mail address and, any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and newsletter members. You can rest assured that your information is safe with us. We look forward to serving you.

Official Privacy Policy Statement:

This is the website of www.backyardpartyrentaltx.com

We can be reached via e-mail at [email protected]
or you can reach us by telephone at 281-939-4931.

For each visitor to our Web page, our Web server does not collect information regarding your domain or e-mail address. We do not collect information on consumers who browse our Web page. With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that our customers add to their shopping cart.

If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line.
With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01.
 
Is it really safe for me to use my credit card?
Yes it is. Shopping at www.backyardpartyrentaltx.com is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us at www.backyardpartyrentaltx.com.
 

Credit Card GuaranteeBased on the Fair Credit Billing Act passed by the U.S. Congress, your bank is not allowed to hold you liable for more than $50.00 of fraudulent charges. If your bank should decide to exercise their right to hold you liable for that $50.00, Backyard Party Rental LLC will reimburse you for that amount, up to the full $50.00. We will only cover your liability if the unauthorized use of your credit card was caused by no fault of your own from purchases made with www.backyardpartyrentaltx.com while using our SSL secure server.

  1. In the event that you suffer a loss due to unauthorized use of the credit card, according to law, you must notify your credit card company immediately based on the reporting rules and procedures which they have provided you.